Acceptance of Terms
By placing an order on
www.touchlandsale.com (the “Website”), you agree to be bound by these Terms of Purchase (the “Terms”), as well as our Privacy Policy and any other applicable policies posted on the Website. These Terms govern your purchase of products from Touchland (the “Seller”). Please read these Terms carefully before completing your order. If you do not agree to these Terms, you may not purchase products from the Website.
Eligibility to Purchase
To place an order, you must be at least 18 years of age (or the legal age of majority in your jurisdiction) and possess the legal capacity to enter into a binding contract. You warrant that all information provided during the ordering process is accurate, complete, and current. The Seller reserves the right to refuse or cancel any order at its discretion, including but not limited to orders involving incorrect pricing, product unavailability, or suspected fraudulent activity.
Order Placement and Confirmation
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Order Submission: When you submit an order through the Website, you are making a binding offer to purchase the selected products at the listed prices, plus any applicable taxes (as required by law). All prices are displayed in USD (United States Dollars) and are final at the time of order submission.
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Order Confirmation: Upon successful submission of your order, you will receive an automated email acknowledgment (sent to the email address provided during checkout) confirming we have received your order. This acknowledgment does not constitute acceptance of your order. The Seller’s acceptance of your order occurs only when we dispatch the products, at which point a shipment confirmation email will be sent to you.
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Order Modifications/Cancellations: Once an order is submitted, you may request modifications or cancellations by contacting service@touchlandsale.com. We will make reasonable efforts to accommodate such requests, but we cannot guarantee changes or cancellations if the order has already been processed or dispatched.
Payment Terms
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Payment Methods: We accept major credit cards, debit cards, and other secure payment methods as indicated on the Website. All payments must be made in USD.
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Payment Security: Your payment information is processed securely through encrypted payment gateways. The Seller does not store your full payment details (e.g., credit card numbers) on its servers, in compliance with industry security standards.
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Payment Authorization: By submitting your order, you authorize the Seller to charge the full order amount (including applicable taxes) to your selected payment method. If payment is declined or fails to process, the Seller reserves the right to cancel your order.
Shipping and Delivery
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Shipping Terms: All orders qualify for free standard shipping, with no minimum purchase required. We dispatch orders within 1-3 business days of order confirmation. Delivery times are estimated at 6-12 days from the date of dispatch, regardless of your location.
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Shipping Address: You are responsible for providing an accurate and complete shipping address. The Seller is not liable for delays or non-delivery caused by incorrect or incomplete address information. If you need to update your shipping address after placing an order, contact service@touchlandsale.com immediately—we cannot guarantee address changes once the order has been dispatched.
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Risk of Loss: Title and risk of loss for the products pass to you upon delivery. The Seller is not responsible for lost, stolen, or damaged packages after delivery has been confirmed by the shipping carrier. If you experience issues with delivery, please contact the shipping carrier directly or reach out to our customer service for assistance.
Returns and Refunds
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Return Policy: You may return unused, unopened, and undamaged products within 60 days of delivery for a full refund (excluding any original shipping costs, if applicable—though standard shipping is free for all orders). Products must be returned in their original packaging with all tags and accessories intact.
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Return Process: To initiate a return, contact service@touchlandsale.com with your order number and details of the products you wish to return. We will provide you with return instructions and a return authorization (if required). You are responsible for the cost of return shipping, unless the return is due to a defect, damage, or error on the Seller’s part.
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Refund Processing: Once we receive and inspect the returned products (to confirm they meet the return criteria), we will process your refund within 5-10 business days. Refunds will be issued to the original payment method used for the order. Please note that refund processing times may vary depending on your financial institution.
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Non-Returnable Items: For hygiene and safety reasons, used or opened products (other than defective items) are not eligible for return or refund.
Product Information and Availability
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Product Descriptions: The Seller strives to provide accurate and detailed descriptions of products on the Website, including images, ingredients, and specifications. However, we do not warrant that product descriptions, images, or other content are error-free, complete, or current. Colors may vary slightly due to device display settings.
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Product Availability: All products are subject to availability. If a product you ordered is unavailable after order confirmation, the Seller will notify you promptly and offer a refund or substitution (with your consent).
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Product Use: You agree to use the products in accordance with their intended purposes and any instructions provided on the product packaging or Website. The Seller is not liable for any damages or injuries resulting from improper use of the products.
Limitation of Liability
- The Seller’s total liability to you for any claims arising from or related to your purchase (including but not limited to breach of contract, negligence, or product defects) shall be limited to the total amount you paid for the relevant products.
- The Seller shall not be liable for any indirect, incidental, consequential, special, or punitive damages (including but not limited to loss of profits, loss of use, or damage to property) arising from your purchase or use of the products, even if the Seller has been advised of the possibility of such damages.
- Nothing in these Terms excludes or limits liability for fraud, gross negligence, or damages that cannot be excluded by applicable law.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Maryland, USA, without regard to its conflict of law principles. Any disputes arising from or related to these Terms or your purchase shall be subject to the exclusive jurisdiction of the courts located in Maryland, USA.
Changes to These Terms
The Seller may update these Terms from time to time to reflect changes in business practices, legal requirements, or service offerings. Any updates will be posted on this page, with the revised Terms taking effect immediately upon posting. Your continued use of the Website or purchase of products after the revised Terms are posted constitutes your acceptance of the changes. We encourage you to review these Terms periodically.
Contact Us
If you have any questions, concerns, or disputes regarding these Terms of Purchase, please contact us at: